Meet our Team of Automotive Specialists

It starts with you. We say that around here, and we live it, too. We believe in the importance of excellent customer service, and that is reflected among the people we have on our team at Universal Ford Lincoln. Our team consists of friendly, kind, positive, and hardworking people who believe in the same values that have kept our business thriving for more than seven decades. Along with our customers, these are the people who help us succeed. These are the friendly and generous people who make every day a pleasure here at Universal Ford Lincoln. Say hello to these wonderful team members when you see them walking about the premises!

All
Management Department
Sales Department
Lincoln Sales Department
Fleet/Commercial Department
Service Department
Administrative Department
Parts Department
BDC Department
Collision Department
Management Department
David C
General Sales Manager
Bio

David a 26-year veteran here at Universal is the overseer of all or if that is to0 creepy you can call him the General Sales Manager. He uses 2 words to describe Universal and that is ”Integrity and Honesty”. What drives him to work every day is the mystery of new and different experiences. David’s first car he ever had was a 1988 Mercury Tracer which he stylishly named ”Silver  Bullet”.

In the Summer you can find David practicing his swing at the driving range.

David’s bucket list:

– Safari in Africa

Bryce H
Lincoln Sales Manager
Bio

Bryce has been working for Universal Ford Lincoln for 7 years now. He describes Universal as a dealership that cares about people and comes to work every day because he loves helping people find a vehicle that excites them.

In Bryce’s spare time you will catch him in the mountains skiing or playing his other favorite sport golf. 

Bucket list for Bryce:

– Drive the Autobahn

– See the Amazon and Galapagos Islands

Randy G
New Vehicle Sales Manager
Richard B
Fixed Operations Manager
Bio

It’s already been over 25 years? I guess time flies when you are having fun! Richard describes Universal as just a great place to work and buy. His love of what he does and of the people he works with drives him to work every day. Richards first car he ever owned was an old Mercury that he called ”Lynx”. He now currently drives a beautiful Lincoln MKZ.

Richard’s favorite car he can’t stop drooling over is a McLaren 570GT (maybe one day).

Bucket list for Richard:

– Race a McLaren

– Travel around Australia for a month

Albert S
Bodyshop Manager
Bio

Albert has been working for Universal Ford Lincoln for a long 30 years! He describes Universal as family oriented  and comes to work every day because he loves what he does. Albert’s first car was a 1957 Ford named ”Galaxy”.

In Albert’s spare time you will catch him watching his favorite sport hockey on TV.

Bucket list for Albert:

– Go skydiving

– Watch the Masters Golf Tournament live at Augusta

Steve B
Business Development Manager
Bio

Steve has been working for Universal Ford Lincoln for a whopping 19 years. He describes Universal as what a dealership should be and comes to work every day because selling vehicles is fun. Steve’s first car was a 1978 Ford Pinto. He calls his current truck ”Redneck Golf Cart”.

In Steve’s spare time you will catch him out on the course playing many, many, rounds of golf.

Bucket list for Steve:

– Get a hole in one

– Travel to Australia

Lori D
Administration Manager
Danny B
Used Vehicle Sales Manager
Bio

Danny has been working for Universal Ford Lincoln for an astonishing 17 years! He describes Universal as ”home”. He comes to work every day because Universal has allowed him to build the life and family he now has. Danny’s first car was a 1986 Pontiac Sunbird named ”The Car”. He calls his current car ”Summer Fling”.

In Danny’s spare time you will catch him watching his favorite sport hockey on TV as well as playing it regularly.

Bucket list for Danny:

– Take his son with him on a Buddhist Pilgrimage

– Meet his grandchildren

Scott G
Used Vehicle Sales Manager
Bio

Scott has been working for Universal Ford Lincoln for 3.5 years! He describes Universal as a family owned and family orientated environemnt and comes to work every day because of the great people he meets everyday. Scott’s first car was a 1972 Chevelle SS.

In Scott’s spare time you will catch him watching his favorite sport Hockey on TV.

Bucket list for Scott:

– Fly in a fighter jet

– Play golf Scotland

Neal H
Fleet/Commercial Manager
Bio

It’s been 31 years now that Neal has been with Universal. He would say that here at Universal we value relationships and comes to work every day because he enjoys working with his friends, both staff and customers. Neal’s first car was a 1970’s Chevrolet sedan and he currently drives a Lincoln MKX.

Usually you will find Neal out on the course practicing his swing or watching some football.

 

Neals bucket list:

– Travel to the Maritimes

– Travel to New Zealand and Australia

Henry L
Finance Manager
Steve T
Finance Manager
Lori C
Finance Manager
Bio

Even though Lori has worked at Universal for 5 years and she has made a big impact on everyone. She would say that Universal has a tight-knit group of awesome folks. Lori’s first car was a 1986 Ford Escort GT. She calls her current car, a Competition Orange 2015 Mustang GT, ”Peel”.

Lori’s bucket list:

– Visit every major motorcycle rally

– See Bev Ranger (Sales Manager) become a grandmother before her

Sales Department
Brad A
Sales Representative
Bio

Brad has been working for Universal Ford Lincoln for an overwhelming 28 years. He describes it as fun times and comes to work every day because Linda (his wife) tells him to. Brad’s first car was a 1961 Vauxhall. He calls his current car ”Flex”.

In Brad’s spare time you will catch him watching his favorite sport football, more so the NFL.

Bucket list for Brad:

– Go back to France

– Go to a Super Bowl

Ian M
Sales Representative
Bio

Ian has been working for Universal Ford Lincoln for 10 years! He describes Universal as a great environment to work at and comes to work every day because he loves helping people find a vehicle. Ian’s first car was a 1966 Corvair. He called it ”Fluffy”.

In Ian’s spare time you will catch him watching his favorite sport Baseball on TV.

Bucket list for Ian:

– Travel the world on a motorcycle

Ed H
Sales Representative
Bio

Ed has been working for Universal Ford Lincoln for a total of 12 years. He describes Universal as a great place to be at and comes to work every day because he loves helping put people in the drivers seat. Ed’s first car was a Morris American. He calls his current car ”Expo”.

In Ed’s spare time you will catch him laying back and watching hockey or golf.

Bucket list for Ed:

– Go to a Flames Stanley Cup final

– Visit Scotland

Dale G
Sales Representative
Bio

Dale has been working for Universal Ford Lincoln for 7 years now. He describes it as fast paced, exciting and fun and comes to work every day because he unfortunately has not won the lotto yet. Dale’s first car was a 1963 Ford Fairlane named ”Laney”. He calls his current truck ”The One”.

In Dale’s spare time you will catch him watching his favorite sport hockey on TV.

Bucket list for Dale:

– Travel to Prague in Czech Republic

– Visit Ireland and Scotland

George M
Sales Representative
Bio

George has been working for Universal Ford Lincoln for a staggering 15 years! He comes to work every day because he enjoys being around people. George’s first car was a 1960 Meteor.

George’s favorite sport is hockey.

Bucket list for George:

– Visit Mount Rushmore

– visit Statue of Liberty

Patrick F
Sales Representative
Sherajan S
Sales Representative
Carlos M
Sales Representative
Usman B
Internet Sales Manager
Neal B
Sales Representative
Steve M
Internet Sales Manager
Lincoln Sales Department
Bruce B
Lincoln Sales Specialist
Bio

Bruce has been working for Universal Ford Lincoln for a staggering 43 years! He describes Universal as an established dealership with many loyal customers and comes to work everyday because he has many enjoyable customers he loves to deal with. Bruce’s first car was a Meteor from a long time ago. He calls his current car ”Miss ’T’”.

In Bruce’s spare time he usually heads out to his favorite lake and spends a couple hours fishing.

Bruce has expressed he has crossed many things off his bucket list including:

– Top Sales Representative in Canada

– Drive a brand new Lincoln

Amin H
Lincoln Sales Specialist
Bio

Amin has been working for Universal for 13 years! He describes Universal as customer focused and his dealership of choice. He also comes to work every day because he loves meeting new people and his passion is selling cars. Amin’s first car was a Mustang. He called it ”The Stang”.

In Amin’s spare time you will catch him watching his favorite sport Cricket on TV.

Bucket list for Amin:

– Peak Performer for Ford

– Peak Performer for Lincoln

Fleet/Commercial Department
Eric T
Fleet/Commercial Sales
Bio

Eric has now been with Universal officially for 2 years. He describes the team at Universal as generations of dedicated, hard working people. Eric comes to work every day because of the relationship of all the departments working together. He believes it’s important to be working with people you are comfortable with.

Eric’s first car was a 2000 GM half-ton pickup which he still owns as his second vehicle, almost a decade later. Base model truck with no features that has seen it’s fair share of abuse. The nicknames he’s had for this pickup are to0 inappropriate to say but he currently calls it ”The Beater”.

The way Eric described his favorite sport was ”Mostly hockey, a little bit of football, a little bit of golf”.

Eric’s bucket list:

– Own a Ford GT

– Buy a vacation house somewhere warm(er)

Bruno T
Fleet/Commercial Sales
Bio

Bruno is our superman; he sells cars to being the go-to man for the current construction. He has been here at Universal for 34 years and would say that we are the most trusted auto retailer in Canada. Bruno’s first vehicle he owned was a 1952 Dodge and has currently upgraded to a 2009 Ford Focus.

Bruno’s favorite sport is golf as he is gone half the year to a warmer climate so he can continue to play all year round!

Matt T
Fleet/Commercial Sales
Bio

Matt has been with Universal for a stellar 43 years! He would say he has learned that everyone at Universal has a pool of automotive knowledge and comes to work every day because of the great people he is surrounded by and the customers he deals with. Matt’s first car he owned was a 1959 Chevrolet Impala that he named ”Batmobile”. He has so uniquely named his current truck ”Truck”.

Matt’s favorite sport is golf.

Bucket list for Matt:

– Golf in Scotland

–  Sea Kayaking

Service Department
Ron S
Shop Foreman
Bio

Ron has been with Universal for a great 28 years. He would say that Universal is customer focused and comes to work every day because he feels like he has something to contribute to the success of the company.

Ron’s favorite thing to do on his down time is kick back and catch a hockey game.

Roger W
Shop Foreman
Bio

It has been 15 years now Roger has been with Universal. He would describe Universal as just a great place to be and comes to work every day because he enjoys what he does. Roger’s first car was a 1973 Mercury Cougar. He likes to live on the wild side with his favorite thing to do is to go drag racing. (legally of course!)

Roger’s bucket list:

– Go to Australia

– Retire down south

Samantha S
Internal Service Advisor
Bio

Sam has been with Universal for 4 years now. She describes Universal in 3 words, honesty, loyalty, and family. What brings Sam to work every day is her love of what she does. Sam’s first car was a 1997 Geo Metro that she named ”Cosmo” and she calls her current vehicle ”Jeepy”.

Sam’s bucket list:

– Travel Europe

– Go skydiving

Dagg A
Service Advisor
Bio

An astounding 20 years Dagg has worked with Universal. He describes Universal as customer driven, loyal, dedicated, honest, and family. He comes to work every day because enjoys it. Dagg’s first vehicle was a 1998 Mystic and currently drives a red F-150 that he calls ”Big Red” (his kids named it).

Dagg’s bucket list:

– Go golfing on different courses across the world

– Take the family to the Turks and Caicos Islands

Kathy C
Service Advisor
Bio

It’s been 11 years now that Kathy has been with Universal. She describes Universal as customer focused and comes to work every day because she enjoys working with her team. Kathy’s first car was a 1964 Ford Falcon that she named ”Baby” and her current vehicle is called ”Ruby”.

Kathy’s favorite sport is gymnastics.

Mickey J
Service Advisor
Bio

Mickey has been with Universal for 5 years now. He would describe Universal as a place that treats people fairly and comes to work every day because he enjoys the challenge that his position puts him into. Mickey’s first vehicle was a 1982 F-150.

Mickey’s bucket list:

– Motorbike trip across Europe

– Drive an F1 car

Dan K
Service Advisor
Bio

Wow! 18 years now Dan has been here with Universal Ford Lincoln. Dan describes Universal as customer driven with value and pride. One of the main reasons he comes to work every day is his   love for solving problems. Dan’s first car was a 1989 Dodge Shadow that he so cleverly named ”Shadow”. He currently drives an F-150.

When Dan has some spare time he tries to sneak away and catch a hockey game.

Bucket list for Dan:

– Go to Oktoberfest in Munich

– Take the family to Ibiza to celebrate New Years

Will B
Service Advisor
Bio

Will has been here with Universal for 4 years now. He believes that this is the place to be and comes to work every day because he loves his job. Will’s first car was a Ford Tempo that he named ”Buddy” and calls his current vehicle ”Beast”.

Favorite sport for Will is hockey.

 

Will’s bucket list:

– Go to an African Safari

– White Water Rafting

Dan P
Service Dispatcher
Eric M
Warranty Admin
Bio

Eric has been with Universal for almost 5 years. He would say the people at Universal make it a great place to be at and comes to work every day because he loves the challenge his position puts him into. Eric’s first car was a 1987 Thunderbird Turbo Coupe.

 

Eric’s bucket list:

– Visit the hockey hall of fame in Toronto

– Visit Greece

Michelle B
Service Admin
Bio

Michelle has been with Universal for 5 years now. She describes Universal in 5 words, family, second home, caring, teamwork, and inspiring. Michelle comes in to work every day because she feels her job is important and it is something she enjoys, including interacting with all the employees and customers. Michelle’s first car was an Escape that she called ”Betty”.

Bucket list for Michelle:

– Own a house

– Get some travelling done

Shelby G
Parts Technician
Administrative Department
Brigitte F
Human Resources
Bio

Brigitte is almost on her 11th year now with Universal. She would describe Universal as ”a place that we create relationships for life!”. Brigitte comes to work every day because she loves what she does and loves her work family. Her first car was a Monza Spyder and calls her current SUV ”PPE” (Purple People Eater).

Brigitte’s bucket list:

– Travel the Nascar circuit for 1 season

– Go to Oktoberfest in Munich

Rhonda G
Accounts Payable
Bio

Rhonda has only been with Universal for a short 4 years. She describes Universal as a place committed to continuous improvement. What brings Rhonda into work every day is her love of her job and the people she works with. Her first car was a Mercury Capri.

Rhonda’s everyday struggle is her addiction to Shopping. She confirms that it is a competitive sport.

 

Rhonda’s bucket list:

– Retire to a warmer climate

– Travel

Jesse V
Marketing Coordinator
Bio

Jesse has been working for Universal Ford Lincoln for a year and a half now. He describes Universal and the people he works with a great place to be around and comes to work every day because he enjoys what he does. Jesse’s first car was a 2001 PT Cruiser he named ”PT Loser”. He calls his current car a 2009 Cobalt SS Turbo ”Turby”.

In Jesse’s spare time you will catch him watching his favorite sport Hockey on TV.

Bucket list for Jesse:

– Travel more of Europe

– Master a hobby

MC M
Account Receivable
Bio

MC is a 10-year veteran here at Universal and describes being here like being with family. The family aspect of Universal is what brings her to work everyday plus she loves what she does. MC’s first car was a 2009 Ford Fusion.

MC’s bucket list:

– Travel to Ireland

– Get a tattoo

Wayne R
Vehicle Inventory Manager
Meghan G
Deal Processor
Sofia B
Lease Adminsistrator
Thomas M
Inventory and Accounting Clerk
Parts Department
D’arcy S
Parts Technician
Derek W
Parts Technician
Bio

Even though Derek has been with Universal for only 1.5 years he has made a big impact. He describes Universal as the ”best car dealership in town”. A good reason why Derek comes to work every day is because he enjoys having fun with the Parts team. Derek’s first car he had was a slick Dodge Neon that he would call ”Grey Stallion”. He now drives a Toyota Tundra that he calls ”Yota”.

 

You can catch Derek in his spare time hitting the Basketball courts.

 

Derek’s bucket list:

– Backpack in Europe

– Go skydiving

Jamie R
Parts Technician
Bio

Jamie has only been working with Universal for 2 years. In her own words, she says ”where our core values mean something” about being here at Universal. Jamie describes her fellow Parts team as quirky and is the main reason she comes to work every day. Her first vehicle was a 1994 Chevrolet S10 that she named ”Winston” and calls her current car ”Roberta”.

Although Jamie doesn’t play any sports she does love to watch them, most importantly hockey.

Jamie’s bucket list:

– Hike to Machu Picchu

– Go to a Stanley Cup Final

Larry S
Parts Technician
Bio

38 years! Yep, you read that correctly. Larry has been with Universal Ford for a whopping 38 years. One thing he says about Universal is that they have the best parts department in town. The main reason he gets up in the morning and comes to work is the great team he works with. Although Larry can’t remember what his first vehicle he owned was all he can do is describe that it was a hot wheels type car.

Brett C
Shipping/Receiving
Shelby G
Parts Technician
Tod C
Parts Technician
Clarence K
Parts Technician
BDC Department
Lilian K
Customer Relations Advisor
Bio

Lilian has only worked for Universal for 1 year. She would say that Universal is committed to organization and success and comes to work every day because she enjoys what she does, likes the people she works with and it fits perfectly with her school schedule. Lilian’s first car was a 2004 Honda Civic that she names Nikes.

When Lilian isn’t at work or school she is at home studying to graduate Nursing and kicking back to watch a basketball game.

 

Lilian’s bucket list:

– Graduate Nursing and travel the world

– Backpack around Asia

Braden K
Customer Relations Advisor
Samantha A
Customer Relations Advisor
David B
Customer Relations Advisor
Collision Department
David H
Automotive Damage Appraiser
Bio

David has been working for Universal Ford Lincoln for 13 years now. He describes it as a very grateful experience and fun and comes to work every day because he enjoys what he does. David’s first car was a 1991 BMW 850-CI named ”Midnight Blade”.

In David’s spare time you will catch him watching his favorite sport hockey.

Bucket list for David:

– Go Skydiving

– Drive a Ford GT cross country

Ashley R
Bodyshop Admin
Bio

Ashley has been working for Universal Ford Lincoln for a year and a half. She describes it as a different experience and comes to work every day because it’s an enriching place to work. Ashley’s first car was a 1993 Chevrolet Beretta named ”Betty”. She calls her current car ”Penelope”.

Rob J
Automotive Damage Appraiser
Bio

Rob has been working for Universal Ford Lincoln for an astonishing 32 years. He describes Universal as family orientated and comes to work every day because he loves meeting new people. Rob’s first car was a 1970 Plymouth named ”Fury III”. He calls his current car ”Escape”.

In Rob’s spare time he is doing what he enjoys most, out on the pond fishing.

Bucket list for Rob:

– Fish in Alaska

– Fish in Belize

Questions?
Please speak with our trade advisor for more information.