Universal Ford Lincoln Dealership Customer Reviews
How Are We Doing?
Universal Ford Lincoln puts the customer first. We aim to make every single experience each customer has in this building—from the moment they walk into the moment they drive off the lot in a new vehicle—something to remember, and for all the right reasons.
We value your opinion as our customer, and we would love to hear from you. Read through these testimonials to see how we’re doing, and if you would like to, please provide us with your own testimonial about your experience here at Universal Ford Lincoln.
This was our first-time annual service checkup. I feel comforted that Universal is fully equipped to handle my future needs when servicing our Motorhome.
23 May 2019
My vehicle was serviced quickly. Friendly staff were helpful. I would recommend Universal Ford for servicing. I like that they store your seasonal tires for a reasonable fee.
16 May 2019
Dagg is always prompt and meets or exceeds what I expect for a service advisor, vehicle is always ready when promised cleaned and washed and ready for print pick up after service is completed
13 May 2019
Purchased a 2019 F150, Universal had a great selection to choose from. My salesmen was very responsive and knowledgeable. Once my vehicle was picked out everything else was handled making the deliver process quick and easy.
11 May 2019
I brought my 2018 Ford Edge Sport in at 8am and it was finished by 9:20am. That’s amazing fast service! My only issue is as much as I appreciate having my vehicle washed it looked like it was just literally sprayed with water. It had water spots all over it. It would be nice to have a nicely washe...d car leaving with a little more attention paid to the cleaning of it. Other than that one thing I really appreciate being able to have my vehicle back quickly able to continue on with my day. Thank you!Show more
Motor Home Owner
07 May 2019
Dan KanHai the service advisor was efficient, courteous, and a good communicator (which is appreciated). I can't judge at this time whether there will be any concerns, as the work was only finished today. However, it appears to have been completed in a timely and complete fashion. I especially ap...preciate the technician #6113 spotting a transmission leak and repairing it on warranty.Show more
03 May 2019
Bought my truck there about a year ago. Sales staff was great to deal with and didn’t try up selling me something I didn’t want. The finance dept was pretty good to deal with also but did try selling the usual add on stuff that all dealerships seem to do. Having the truck for about a year now an...d 30,000km the truck has had a few recalls but the service dept is always great to deal with and has it done in a timely manner, and the truck is always washed when I get it back. Would definitely recommend Universal Ford to my friends and family.Show more
29 Apr 2019
Nice experienced in universal ford service, the staff are very helpful and knowledgeable. It is highly recommend for friends. Keep up the good work and serve properly.
28 Apr 2019
The errors in the bill were corrected promptly when I pointed them out. The shop supplies were removed because I pointed out them at they were not mentioned when I asked for an estimate of the cost.
27 Apr 2019
Great customer service. Only needed an oil change and a wheel swap, but they got it done on a tight timeline and offered a loaner vehicle just in case they weren’t finished in time. Fast in, fast out and the service advisor kept me informed on status consistently.