How Are We Doing?

Universal Ford Lincoln puts the customer first. We aim to make every single experience each customer has in this building—from the moment they walk into the moment they drive off the lot in a new vehicle—something to remember, and for all the right reasons.

We value your opinion as our customer, and we would love to hear from you. Read through these testimonials to see how we’re doing, and if you would like to, please provide us with your own testimonial about your experience here at Universal Ford Lincoln.

Customer Lobby
7 Reviews
4.9 out of 5 stars
Showing 4-star reviews / Show all reviews
Sort by: Latest review first / Highest rating first
Motor Home Owner 07 May 2019
Dan KanHai the service advisor was efficient, courteous, and a good communicator (which is appreciated). I can't judge at this time whether there will be any concerns, as the work was only finished today. However, it appears to have been completed in a timely and complete fashion. I especially ap...preciate the technician #6113 spotting a transmission leak and repairing it on warranty. Show more
4 rate
DealerRater
donna chase 31 Mar 2019
George and Lori were very helpful. Answered any questions I had. Explained everything and showed me how things worked. Very good experience. Would recommend Universal to my friends
4 rate
Google
Derek Bosch 17 Mar 2019
So far my experience with universal has been wonderful. They took me in from a lesser dealership which I will not name. (Northstar)... Dale Gardiner was my salesman. He got me into the exact truck I wanted, the truck of my dreams in fact, with no fuss at all at 0.00% financing. The truck was immacul...ate and ready for delivery a mere 2 days from signing. Courteous and professional, I would not hesitate to send any of my friends and/or family in to see Dale in the future. I very much look forward to my future dealings with Dale and Universal as a whole! Thank you so much!!! *Update, I'm not loving the service department. :( Show more
4 rate
Google
D.Somers 13 Mar 2019
Service was good and fast however with my truck being on warranty I still almost had a bill for $500. I thought parts bumper to bumper up to 60k were usually included in warranty. It was my trucks 48k warranty check. I need to call ford warranty and have them explain what’s included and what’s n...ot No concerns over service that was excellent! Show more
4 rate
DealerRater
Blackealge 350 13 Nov 2018
Dale is awesome!! Very easy going. Great sense of humour. Very knowledgeable of both Ford and Lincoln products. I have brought 2 vehicles from him and would highly recommend him to anyone looking for a new or used vehicle.
4 rate
DealerRater
Derek Bosch 24 Apr 2018
So far my experience with universal has been wonderful. They took me in from a lesser dealership which I will not name. (Northstar)... Dale Gardiner was my salesman. He got me into the exact truck I wanted, the truck of my dreams in fact, with no fuss at all at 0.00% financing. The truck was immacul...ate and ready for delivery a mere 2 days from signing. Courteous and professional, I would not hesitate to send any of my friends and/or family in to see Dale in the future. I very much look forward to my future dealings with Dale and Universal as a whole! Thank you so much!!! Show more
4 rate
Google
Arnold 12 Mar 2017
It is the first time that I have been to this dealership UNIVERSAL FORD LINCOLN. I happened to stumble on an exceptional review for RYAN LEMMON online. Desperate to fix my broken PTU I called Universal Ford Lincoln looking for Ryan and set an appointment. I was booked right away and was quoted a som...ewhat reasonable charge for fixing the issue. What was awesome about the whole experience was the service that I got from Ryan. I was provided with a service vehicle which also happened to be a Lincoln. Ryan called and texted me with the progress of the work being done and when it'll be completed. Very convenient indeed , plus I am satisfied with the work done with my Lincoln. Highly recommended!!!! Certainly not the last meeting with Ryan and Universal Ford Lincoln. Arnold Show more
4 rate
DealerRater
Questions?
Please speak with our trade advisor for more information.